Terms of service

Welcome to AgeWell. We value your trust and aim to ensure a smooth shopping experience. Please read the policy details below before placing your order.
Order Cancellation policy
● Orders can be cancelled only before dispatch
● In case of prepaid orders being asked to cancel while dispatch is in progress, 1.5%
processing fee shall be deducted. Once the order is dispatched and asked to cancel, ₹99
shipping charges in addition to 1.5% processing fee will be deducted. If order is refused after
being attempted to deliver, an additional RTO shipping charge of ₹99 will be applicable.
● To request cancellation please contact our support team at
agewell.customercare@gmail.com or call us within 2 hours of placing your order
Return & Exchange Policy
We accept returns and exchanges under the following terms:
Eligibility Criteria
● The product must be unused, unopened, and in original packaging
● Return/exchange requests must be raised within 24 – 48 hrs. of delivery
● Products under offers, combos, free gifts, or clearance sale are not eligible for return or exchange
Exchanges
If you wish to exchange a product (wrong variant/order), the following charges are applicable:
● ₹99 one-way shipping fee for sending the replacement
● Price difference between the new and original product if any
● In case of arranging reverse pick up company shall charge ₹99 shipping charges